An Empirical Research on the Determination of Consumer Perceptions Related to Mobile Marketing Applications
Mobile marketing has introduced significant changes to the business world, making it easier to access personalized messages at any time and place. This research was conducted to determine the factors that affect consumer choice for mobile marketing applications. The research data were collected with the help of a face to face survey applied to individuals in Bingöl and Diyarbakır provinces. Data, Frequency Analysis, Importance, Participation Level and Factor Analysis were examined. The study is based on two main axes. The first axis is the mobile marketing applications and the second axis is the effective factors in mobile marketing. In the first axis, it has been seen that there are significant relationships between the variables representing the shopping tendency and behaviour towards mobile marketing applications and the variables in the mobile marketing preference determined in the study. In particular, five variables came to the fore in the research; SMS, Advertising Applications (AA), Customer Rewards (CR), Permitted Message Applications (PMA) and Disturbing Messages (DM). It was found that SMS, AA, CR and PMA factors had a positive effect on purchasing and DM had a negative effect on purchasing. In the second axis, 6 (six) basic elements were determined as a result of factor analysis. The factors in question; effective advertising, complaint behaviour, indifference, unresponsiveness, normality and inconsistency. The factor analysis conducted in the provinces, two different factors were identified in Diyarbakır, where four factors were the same in both provinces (satisfaction, rewarding, complaint behaviour and image). There were three different factors: Restlessness, Indifference and Discomfort in Bingöl.
Copyright (c) 2019 International Journal of Contemporary Economics and Administrative Sciences
This work is licensed under a Creative Commons Attribution 4.0 International License.
The Author(s) must make formal transfer of copyright for each article prior to publication in the International Journal of Contemporary Economics and Administrative Sciences. Such transfer enables the Journal to defend itself against plagiarism and other forms of copyright infringement. Your cooperation is appreciated. You agree that copyright of your article to be published in the International Journal of Contemporary Economics and Administrative Sciences is hereby transferred, throughout the World and for the full term and all extensions and renewals thereof, to International Journal of Contemporary Economics and Administrative Sciences.
The Author(s) reserve(s): (a) the trademark rights and patent rights, if any, and (b) the right to use all or part of the information contained in this article in future, non-commercial works of the Author's own, or, if the article is a "work-for-hire" and made within the scope of the Author's employment, the employer may use all or part of the information contained in this article for intra-company use, provided the usual acknowledgements are given regarding copyright notice and reference to the original publication.
The Author(s) warrant(s) that the article is Author's original work, and has not been published before. If excerpts from copyrighted works are included, the Author will obtain written permission from the copyright owners and shall credit the sources in the article. The author also warrants that the article contains no libelous or unlawful statements, and does not infringe on the rights of others. If the article was prepared jointly with other Author(s), the Author agrees to inform the co-Author(s) of the terms of the copyright transfer and to sign on their behalf; or in the case of a "work-for-hire" the employer or an authorized representative of the employer.
The journal is registered with the ISSN : 1925-4423.
IJCEAS is licensed under a Creative Commons Attribution 4.0 International License.
This license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation. This is the most accommodating of licenses offered. Recommended for maximum dissemination and use of licensed materials.